The cooperation with our suppliers contributes decisively to our success and the satisfaction of our customers. Regardless of whether you are already our supplier or would like to become one, you will find all the information on our supplier policy here.
For our customers, we strive for top performance – together with our suppliers. The goal is to achieve continuous improvement in product quality and delivery performance for our customers. Purchasing takes into account the high demands placed on us by our customers and is responsible for the quality of external purchases. Our suppliers, who are also committed to these goals, are a guarantee for success.
We need capable partners who can identify with the following points:
Reliability, technical expertise, problem-solving skills and flexibility are your strengths.
Part of our cost calculation is the pricing of our suppliers. We therefore expect transparent pricing.
Your quality assurance philosophy is based on the principles of the "zero-defect strategy" and the continuous improvement of costs, quality, deadlines and service.
Goods are accepted only during the specified periods.
| Monday – Thursday | 07:00 am – 02:00 pm |
| Friday | 07:00 am – 12:00 pm |
| Break times | 08:45 am – 09:00 am |
| 12:15 pm – 12:45 pm |
The following provisions are an integral part of the General Terms and Conditions of Purchase of TROESTER GmbH & Co. KG and apply to all deliveries. Deviations shall be regarded as quality defects unless they have been individually agreed or TROESTER has expressly agreed to them in advance.
We reserve the right to charge the supplier for any additional handling costs incurred as a result of non-compliance with our regulations.
Consignments over 4.0 tonnes total weight that exceed a delivery volume of 4m³ and deliveries of raw materials must be notified to our incoming goods department by telephone on +49-511-8704-126 or -356 before the day of dispatch.
In the event of non-compliance with the regulations, we reserve the right to return the goods free of charge to TROESTER for reloading. This rejection does not constitute a refusal of acceptance.
The delivery note must contain (should be issued in accordance with DIN4991)
TROESTER company premises, Garvensstraße 5, 30519 Hannover
1st lorry unloading with forklift truck
2nd lorry unloading with overhead crane
TROESTER assembly hall, Am Brabrinke 1-4, 30519 Hannover
1st lorry unloading with forklift truck
2nd lorry unloading with overhead crane
TROESTER assembly hall, Am Brabrinke 1-4, 30519 Hannover (raw materials)
TROESTER has a separate unloading point for raw materials/bar material. Unloading takes place by crane (max. 10 tonnes). When unloading with a forklift truck, the unit weight must be less than 2.5 tonnes. Easily bendable bar material must be secured against damage during unloading using suitable means such as wood.
1. principles:
2. packaging materials:
3. exchange of Europool load carriers:
Telephone: +49-511-8704-126 or -356
Warehouse management group leader
Telephone: +49-511-8704-175
Dispatcher
Telephone: +49-511-8704-571
Here you can download the current General Terms and Conditions of Purchase of TROESTER GmbH & Co. KG. Please note that the following terms and conditions apply exclusively to the legal relationship between the suppliers and us. Terms and conditions of the suppliers and deviating agreements shall only apply if we have recognised them in writing. Neither our silence nor the acceptance of the service or its payment shall be deemed as acknowledgement.
TROESTER GmbH & Co. KG is certified according to DIN EN ISO 9001:2008.
In order to evaluate or qualify a supplier, we require information on its quality status as well as details on the creation or completion of its production profile.
